topic Re: Pricing explanation in Get Support

Pricing explanation

pughball — Wed, 05 Jan 2022 07:03:18 GMT

Hi,

I'm review my account and am wondering as to how I am actually being charged.

I am ont he 120$ per 90 day 12 GB plan. With autopay.

My last credit card charge was $122.04 and I can't figure out, at all, how that adds up. Can someone please clarify this for me.

Thanks,

Pughball

Re: Pricing explanation

will13am — Sun, 07 May 2017 12:05:47 GMT

Looks like payment error in your favor. Some people have reported not being charged tax correctly. Otherwise you should see a charge equivalent to $120+ applicable taxes based on the province in which the area code of the phone number in the account. Treat yourself to a coffee and donut!

Re: Pricing explanation

Someone_here — Sun, 07 May 2017 12:41:07 GMT

Can you post a screenshot of your payment history for the last month?

EDIT: not needed, see my next post...

Re: Pricing explanation

Shutdown — Sun, 07 May 2017 12:23:05 GMT

Rewards such as $6 off autopay and maybe community reward ontop of that or referrals will do that. So it's probably not bugged at all.

Re: Pricing explanation

Someone_here — Sun, 07 May 2017 12:57:24 GMT

Hi @Shutdown,

Here is a possible/probable explanation:

$120 (base plan)

- $6 autopay reward

- $6 referal reward or loyalty reward or community reward

= $108

+ 13% taxes Ontario/Manitoba

= $122.04

EDIT: Sorry, I meant to tag @pughball...

Re: Pricing explanation

xCameron94x — Sun, 07 May 2017 12:39:06 GMT

120-6 (autopay)=114

If you had community rewards those are also applied

plus applicible taxes

Re: Pricing explanation

pughball — Sun, 07 May 2017 12:55:34 GMT

Thanks folks!

I might have a referral reward.

Re: Pricing explanation

Someone_here — Sun, 07 May 2017 12:59:20 GMT

@pughball

In the selfserve you can see a breakdown of your rewards.

Just click "My rewards", and then you can open each arrow by clicking on them.

Re: Pricing explanation

Acekiller — Wed, 10 May 2017 17:15:43 GMT

I believe Shutdown has the right calculation.