topic Renewal plan date in Get Support

Renewal plan date

geodrag — Wed, 05 Jan 2022 07:02:23 GMT

Hi,

My plan is supposed to renew today on May 4. I made the payment two days ago (the money is in the account balance), but the plan is still not renewed so I can't use my phone.

I need it urgently.

Please help.

Re: Renewal plan date

Shazia_K — Thu, 04 May 2017 18:47:26 GMT

Hi @geodrag,

I'm sorry to hear about this,

Can I please ask you to send me a private message with your Public Mobile phone number?

I will be glad to look into this for you.

Thanks,

Shazia

Re: Renewal plan date

zhadj030 — Thu, 04 May 2017 19:46:21 GMT

You are in good hands . I don't have to worry then 🙂