topic Re: Remboursement in Get Support

Remboursement

affane-rachi — Wed, 05 Jan 2022 07:01:19 GMT

Bonjour,

J'ai payé mon forfait en extra avec ma carte de crédit et je voulais savoir comment avoir un remboursement.

Merci!

Hi, I paid my bill in extra, I wanted to know how to get a reimbursement.

Thanks!

Re: Remboursement

Samianauman — Mon, 01 May 2017 23:55:18 GMT

Contact mod dept they will offer you account credit for future top up since as I know they don't offer refund

Contact mod dept they will help you with the process
In your private message to any moderator include whatever bits of the following info you have:
* PM account email address
* PM phone number
* Detailed explanation
* Community Moderators are available from Mon-Thursday 9am(EST) to 9pm(EST) and Friday, Saturday, and Sunday from 9am(EST) to 5:30pm(EST)
Here is the link for how to contact moderators http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moderators/ta-p/76452

Re: Remboursement

affane-rachi — Tue, 02 May 2017 00:04:28 GMT

Thank you very much!

Re: Remboursement

Samianauman — Tue, 02 May 2017 00:06:39 GMT

No problem @affane-rachi