topic Re: Activation problem in Get Support

Activation problem

Maya111 — Wed, 05 Jan 2022 07:00:54 GMT

Got the message that sim is activated post completing all the formalities. Still no network. Please thanks

Re: Activation problem

NDesai — Wed, 03 Oct 2018 01:26:05 GMT

@Maya111 What phone do you have and is it unlocked?

Re: Activation problem

will13am — Wed, 03 Oct 2018 01:26:42 GMT

@Maya111, was this an online activation or was it done at a retailer? Are you able to go into your account see if it is active? Was a number port involved in the activation? These are some basic information we will need to assist with troubleshooting.

Re: Activation problem

austinhuang — Wed, 03 Oct 2018 01:27:57 GMT

@Maya111 wrote:
Got the message that sim is activated post completing all the formalities. Still no network. Please thanks

Are you getting a new number or porting in an existing number?

Either way, possibilities:

Your phone is locked to your previous network.
Your phone is not compatible with PM. The IMEI checker does give false positives.
SIM card is defective (Extremely rare!)