topic Re: Can't send text out in Get Support

Can't send text out

1oreilly — Tue, 04 Jan 2022 10:17:40 GMT

Can phone but can't send text out

Re: Can't send text out

Anonymous — Tue, 02 Nov 2021 16:36:39 GMT

@1oreilly

can you try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute

4. put it back and power on,

5. toggling airplane mode off/on,

and try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for android visit Here link ,

and do Rebooting your phone

This is quick and simple,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

Re: Can't send text out

CountyDownIeUk — Tue, 02 Nov 2021 16:37:28 GMT

What kind of phone?. Need to know to suggest what settings need to be reviewed.

Re: Can't send text out

Anonymous — Tue, 02 Nov 2021 16:38:00 GMT

@1oreilly

also try to reset network settings on an IPhone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit Here link,

and go Changing APN Settings On An IPhone

click Here link,

How to reset network settings on an Android device

Open the Settings app on your Android.
Scroll to and tap either "General management" or "System," depending on what device you have.
Tap either "Reset" or "Reset options."
Tap the words "Reset network settings."

or visit Here link,

and go Changing APN Settings On Android device

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

and do Rebooting your phone,

*what is mean for Rebooting the phone means to turn off your phone and turn it back on again.

for iphone go to Settings > Messages > To turn iMessage on or off,

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet wifi is on is not going through the Picture or a video Messaging,

you have to do this to is going through you will need to turn your data on to send a Picture or a video Messaging in world-wide,

make sure your Data is on.

and do again Rebooting your phone means to turn off your phone and turn it back on again.to refreshing your network...

Re: Can't send text out

softech — Tue, 02 Nov 2021 16:41:08 GMT

@1oreilly How long you have the problem? Was it ever work and just stopped working or it never work since you joined PM?

So, incoming and outgoing calls both work? but not outgoing Text? how about incoming text?

you can try to clear cache on your Messaging App. If you are on Android, you might even want to try to use another messaging app like Google Messages.

Re: Can't send text out

Aaron_munroe5 — Tue, 02 Nov 2021 16:53:32 GMT

We’re you able to send text before or did this just recently start also are you able to make phone calls and is just text messaging issues?As mentioned from one of the other people here try taking your SIM card out (while phone is off) and putting it back in turn your phone back on and try and also make sure you are in a area with service

Re: Can't send text out

Yummy — Tue, 02 Nov 2021 19:18:32 GMT

@1oreilly wrote:
Can phone but can't send text out

Do you mean SMS does not go out at all or recipient is not receiving it?

Can you receive SMS?

Re: Can't send text out

esjliv — Wed, 03 Nov 2021 00:39:02 GMT

@1oreilly wrote:
Can phone but can't send text out

@1oreilly

If you are an iphone user and you turn your data off occasionally, then turn off iMessage and use regular text messaging instead.

To do this, go to Settings > Messages and toggle iMessage off.

If you prefer to use iMessage, then you can perform the following steps to fix the issue:

Connect to the internet using WiFi or Data.
Go to Settings > Messages and toggle iMessage OFF.
Turn your iPhone off completely, then turn it back on.
Go back into Settings > Messages and toggle iMessage ON.

Make sure “Send as SMS” is also turned ON

Re: Can't send text out

esjliv — Wed, 03 Nov 2021 00:40:28 GMT

@1oreilly wrote:
Can phone but can't send text out

@1oreilly - if you are an android user...turn off your Chat Features.

On your device, open Messages .
At the top right, tap More. Settings.
Tap Chat features.
Toggle "Enable chat features" off.