topic Re: Pros and Cons about Public Mobile in Get Support

Pros and Cons about Public Mobile

Harvir_K — Wed, 05 Jan 2022 06:59:30 GMT

Hi I just wanted to start a topic for people that want to join public mobile.So they know the good parts and bad parts. Also for the people that are thinking about switch away from public mobile.(including myself)

Re: Pros and Cons about Public Mobile

Harvir_K — Sat, 22 Apr 2017 04:54:33 GMT

Pros
•fast data
•Telus network so coverage everywhere

Cons
•no stores only self serve
•doesn't have many data plans
• Freedom mobile gives more data at less price
•Speeds are throttled

Re: Pros and Cons about Public Mobile

CalvinW — Sat, 22 Apr 2017 05:09:48 GMT

Pro: $40 Fall promo

Con: current $55 promo

Promo pricing seems to be going downhill. Pricing is slowly shifting from a pro to a con.

Re: Pros and Cons about Public Mobile

Harvir_K — Sat, 22 Apr 2017 05:09:36 GMT

I agree I only switched because I bough I would be able to get the fall promo.

Re: Pros and Cons about Public Mobile

CalvinW — Sat, 22 Apr 2017 05:12:04 GMT

I feel you, I was and am still on the same boat. I switched over from Fido in January and now they finally had another promo. But it gives me little incentive to stay.

I will probably try to get my Fido legacy plan back.

Re: Pros and Cons about Public Mobile

Harvir_K — Sat, 22 Apr 2017 05:12:52 GMT

I am trying to get my freedom mobile data plan back but I'm not going to be able to get it anymore.

Re: Pros and Cons about Public Mobile

Samianauman — Sat, 22 Apr 2017 05:25:10 GMT

Best part of public mobile is friendly environment best reward program great mod team great coverage awesome reception
Cons
More data plans
Canada USA calling promo plan
Easy signup process
1 step addon buying system

Re: Pros and Cons about Public Mobile

CalvinW — Sat, 22 Apr 2017 05:39:00 GMT

@Harvir_K That's unfortunate. Good luck on finding a plan that suits your needs! Too bad PM doesn't value new customers anymore. Another Fall promo would have gotten us to stay

Re: Pros and Cons about Public Mobile

will13am — Sat, 22 Apr 2017 11:21:47 GMT

Pros:

competitive pricing, at least when they rolled out the 2016 fall promo

Online model

Knowledgeable staff

Cons:

losing the competitive edge with expensive promos recently

Very buggy portal

Re: Pros and Cons about Public Mobile

Harvir_K — Sat, 22 Apr 2017 13:49:18 GMT

I have decided that i will stick with public mobile until their next fall promo, and if it isn't on a good price I'm going to leave.I have been with them for 2 days.

Re: Pros and Cons about Public Mobile

xCameron94x — Sat, 22 Apr 2017 13:56:13 GMT

keep in mind that everything is pre-paid. So very very unlikely you'll get money back

Re: Pros and Cons about Public Mobile

mimmo — Sat, 22 Apr 2017 14:17:36 GMT

Hey all,

I've seen sereal people compare the the current promo, to the past fall promo and i believe that is unfair. Just becuse the fall promo was an exelent deal doesnt mean that the current promos are crap or that PM is no good. I was looking at some of the other canadian providers and it was hard to find a current offer that was better (freedom has a 4gb for $40, many people came to PM from wind because of reception issues, not sure that has changed)

PM regular 2gb unlimited provincial for $40 is still a good value, this 4gb for $55 (53 after auto pay) is still good if you need that much data.

prices I saw:

fido 2gb @70/month, 3gb @85/month
virgin2gb @65/month, 3gb @80/month
koodo 2gb @65/month, 3gb @80/month

don't forget community rewards, referal rewards and loyalty rewards.

Re: Pros and Cons about Public Mobile

will13am — Sat, 22 Apr 2017 14:21:20 GMT

@Harvir_K wrote:
I am trying to get my freedom mobile data plan back but I'm not going to be able to get it anymore.

That's pretty drastic measures. I can't see any carrier, freedom included offering me 5 gig plan at $25 per month. Even if freedom does, I won't bite. I a too use to having access to a national network.

Re: Pros and Cons about Public Mobile

CalvinW — Sat, 22 Apr 2017 14:24:08 GMT

@mimmo Well, I believe your comparison is unfair. You are comparing PM's promo pricing against other carrier's regular pricing. Fido recently had a promo of $60 for 6GB or $50 for 5GB for legacy customers. That is a much better than what PM has to offer. This is just a bad deal in general. The people that actually support this are those that are already on the Fall promo. They aren't the ones that have to cough up the $55.

Re: Pros and Cons about Public Mobile

CalvinW — Sat, 22 Apr 2017 14:26:16 GMT

@Harvir_K if you decide to stay, you will have to accept the current pricing scheme. At this rate, the chance of another fall promo is next to zero

Re: Pros and Cons about Public Mobile

will13am — Sat, 22 Apr 2017 14:35:58 GMT

@mimmo wrote:
Hey all,
I've seen sereal people compare the the current promo, to the past fall promo and i believe that is unfair. Just becuse the fall promo was an exelent deal doesnt mean that the current promos are crap or that PM is no good. I was looking at some of the other canadian providers and it was hard to find a current offer that was better (freedom has a 4gb for $40, many people came to PM from wind because of reception issues, not sure that has changed)

PM regular 2gb unlimited provincial for $40 is still a good value, this 4gb for $55 (53 after auto pay) is still good if you need that much data.
prices I saw:

@fido 2gb @70/month, 3gb @85/month
@virgin2gb @65/month, 3gb @80/month
@Koodo 2gb @65/month, 3gb @80/month

don't forget community rewards, referal rewards and loyalty rewards.

I look at it very differently. People like having full customer service as evidence by the dismay that there's no call center. Some people like the option of getting a hardware mortgage with their service. Public Mobile offers none of these options. This service is based on a minimalist model. So, Public Mobile needs to share the savings with the customers. Comparison to full service providers may not be applicable.

If you want to compare to current offerings, the benchmark for value at the moment is the zoomer $36 for 2 gigs, 400 day time Canada wide minutes, budget phone for free. They provide a loyalty option after 6 months that doubles the data to 4 gigs for $45.

BTW, I love the minimalist approach taken by Public Mobile. But, if they don't share the efficiencies with me, I would flee like mice leaving a sinking ship. I am loyal to my provider if they are loyal to me. At the end of the day, I will fiercely defend my wallet ahead of any other interests.

Re: Pros and Cons about Public Mobile

ShawnC13 — Sat, 22 Apr 2017 15:00:44 GMT

The fall promo was a crazy good deal. Another big bonus is that it isn't 4gb a month it is 12 over 90 days so you won't have data overage charges if you used 5gb first month they won't refund you if you only use 3gb the second month and still have 4gb for the last month. This current price promo would be exactly what my wife and I were paying on Rogers in a month with all of their discounts I had earned and as a federal employee and we had 2.5GB to SHARE. Also people talk about lack of service I have to say that PM customer service has been great and faster then any call centre or live chat I have had to deal with. Sure it may lack some operational hours for us on the West Coast but luckily that hasn't affected me yet.

Re: Pros and Cons about Public Mobile

ShawnC13 — Sat, 22 Apr 2017 15:03:32 GMT

Another great PRO for PM if you don't like the service or pricing you can leave after your plan exiriation be it 30 days or 90 days no charges to you.

Re: Pros and Cons about Public Mobile

paulie — Sat, 22 Apr 2017 15:08:44 GMT

Pros: there are no con artists ! What you see is what you get. I hear complaints about no stores and no one to call, but if you went to a "store" or phoned a "call centre" with the other carriers, you would get so much mis-information. Believe me, I've been there many times !

Hence why I'm with PublicMobile.

Public Mobile may not be for everyone, however if the model is to offer best price since there is no over head and fancy advertising, Public Mobile has got to offer plans that reflect this. If we keep giving them the feedback, they will adjust.

Bring back the Fall 2016 Promo and let's get some Canada 150 plans offered up very soon !

Re: Pros and Cons about Public Mobile

Harvir_K — Sat, 22 Apr 2017 15:13:53 GMT

I know this plan is more expensive then the other fall promo but it is way over priced. Public mobile doesn't offer things such as roaming plans other then the U.S.A. Also even 12gb every 90 days isn't enough for me. I used to spend 6gb with freedom