topic Re: Voucher purchasing in Get Support

Voucher purchasing

thomask — Wed, 05 Jan 2022 06:59:23 GMT

Just a quick question, anyone know how long the 'vouchers' are good for? I pay by M/C myself, but my mother in law is switching at the end of the month (when her prepaid balance expires), she wants to buy a voucher now, but not sure if it'll be valid in 2-3 weeks.

Re: Voucher purchasing

ShawnC13 — Fri, 21 Apr 2017 23:04:38 GMT

@thomask, if she is with PM currently she can purchase the vouchers and redeem them right away and they "Money" will sit in available funds and when it is time for renewal they can then take the money from the available funds account.

Re: Voucher purchasing

thomask — Fri, 21 Apr 2017 23:10:25 GMT

She isnt, and I'd be activating the SIM for her. She's pretty dependable when it comes to technology in general, has me setup just about everything.

My worry is activating the SIM and account requires a payment, the plan does not automatically 'begin'?

Re: Voucher purchasing

Samianauman — Fri, 21 Apr 2017 23:25:14 GMT

Pretty sure voucher usually have a quite a few days expiry also when you buy ask the teller first about validation there few details business sell public mobile voucher like Canadian tire shell and shoppers also have some time have a strong feeling they should have at least month or 2 months validation

Check this link
http://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/Do-public-mobile-vouchers-expire/td-p/7165

It's say don't expire

Re: Voucher purchasing

will13am — Fri, 21 Apr 2017 23:36:42 GMT

From what I recall, every province has passed legislation banning expiry dates on gift cards which include vouchers.

Re: Voucher purchasing

wetcoaster — Sat, 22 Apr 2017 17:15:14 GMT

I have a voucher right in front of me (Shoppers, BC), printed as an add-on to the receipt.

There is no indication of an expiry date.

Re: Voucher purchasing

Cloud9 — Mon, 24 Apr 2017 12:50:25 GMT

I can confirm that there is no expiry

Re: Voucher purchasing

flow425 — Wed, 22 May 2019 01:21:56 GMT

Weird because here in ontario today at Zheres grocery store i bought 5 and they all state that have a 90 expiry date. Is it 90 days to put it onto my account or good for 90 days once in my account. Kinda confusing.

Re: Voucher purchasing

thomask — Wed, 22 May 2019 01:40:48 GMT

I'd need to see a scan of the voucher, however, this is my understanding.

1. Buy the voucher, (you may or may not have 30-90 days to add it to your account)

2. $ value of voucher goes on your PM account. You then have a balance to pay from. This shouldnt have an expiry date on any funds. However it may be used automatically to pay your next months service when it comes due.

3. Rinse repeat.

It's a slightly different story for the add-on, as there isnt a 30 day expiry on the account for those as long as you keep 'basic' service on your plan.

Re: Voucher purchasing

computergeek541 — Wed, 22 May 2019 01:48:14 GMT

@flow425 wrote:
Weird because here in ontario today at Zheres grocery store i bought 5 and they all state that have a 90 expiry date. Is it 90 days to put it onto my account or good for 90 days once in my account. Kinda confusing.

It saying that would be 90 day expiry on the voucher code.

Public Mobile balances do not expire as long as the account it kept open/active/not in suspended state for 90 days.