topic Re: Porting my number in Get Support

Porting my number

Samianauman — Wed, 05 Jan 2022 06:58:53 GMT

If I change my number in a billing cycle I mean I already change my number once during 90 days plan if I still have another line with other carrier can I port number from other carrier now or since I changed my number I can't change until after renewal date

Re: Porting my number

will13am — Thu, 20 Apr 2017 02:29:09 GMT

You are allowed one number change every 30 days.

Re: Porting my number

Watoko — Thu, 20 Apr 2017 02:30:49 GMT

My understanding is that the once a month phone number change is only if you wanted to choose a new number from a pool of available numbers. Porting your number in should override that, as you don't need to choose from that pool; the number already exists. So would that actually count as a new number change?

Re: Porting my number

NDesai — Thu, 20 Apr 2017 02:33:13 GMT

They allow number change after 30 days. It is nothing to do with your billing cycle but of course, your status should be active.

Re: Porting my number

Samianauman — Thu, 20 Apr 2017 02:36:11 GMT

Porting have a same 30 days rule or can be done without 30 days restriction as long other line is active ?

Re: Porting my number

Watoko — Thu, 20 Apr 2017 02:56:39 GMT

When I activated with PM, I created a new account with a new number first, and then ported my number from Koodo. After about a week or so, I was curious if the Toronto numbers changed drastically (I didn't like the selection of the 3 digits after the area code at the time), so I went to the Change my Number page, and it allowed me to choose from the list. I still didn't like the selection so I didn't proceed with the change but I was thinking if porting counted as a number change, then in my scenario, I shouldn't have been able to view the available numbers? But this is assuming that the error message occurs after I confirm the number change.

If you wanted to port over your number, could you not try it out yourself and see if it works? Worst case scenario I see is that it just won't let you proceed any further after confirming eligibility of porting.

Re: Porting my number

Samianauman — Thu, 20 Apr 2017 02:59:25 GMT

lol I can't port now I have enough money for next few months if I ported now I will lose all that money 💰 sitting in my account I gave that line to my daughter to use it until it's has money then o will port before that line get expired 😉

Re: Porting my number

leandrofontp — Thu, 20 Apr 2017 16:06:22 GMT

I think you can change number every 30 days, but to change number you have to cancel it with the other carrier first