topic Re: Pay for 4G lTE getting 3G speed in Get Support

Pay for 4G lTE getting 3G speed

Scotia_539 — Wed, 05 Jan 2022 06:58:39 GMT

Re: Pay for 4G lTE getting 3G speed

daredogg — Sun, 30 Sep 2018 19:09:35 GMT

How do you know this for sure? Does your phone say LTE or 3G? No matter what, whatever you have, it's running off the LTE network. 3G is just throttled down.

Re: Pay for 4G lTE getting 3G speed

EdmondY — Sun, 30 Sep 2018 19:28:25 GMT

Is your phone displaying LTE or 3G/4G? If you are connected to the LTE network, check if your on the right plan and if not, select the desired one to be changed next month, not now. If your connected to 3G/4G (HSPA/HSPA+), than your phone isn't compatible with the LTE network or isn't in range of LTE service.

It would be appreciated if you told us which plan you were on to help figure out what's wrong.

Re: Pay for 4G lTE getting 3G speed

etalaga — Sun, 30 Sep 2018 19:56:43 GMT

check with Public

Re: Pay for 4G lTE getting 3G speed

will13am — Mon, 01 Oct 2018 02:52:16 GMT

@Scotia_539, all data plans are LTE. The so called 3G data plans are throttled LTE, 3 mbits up and down. If your phone is LTE compatible, it will connect to the LTE network. Note that actual speed performance may vary depending on local congestion.