New Phone won't access data

DarinSquire — Wed, 05 Jan 2022 06:57:20 GMT

New Phone: Zenfone zoom.

-Public Mobile shows up on phone, shows my number.

-*611 reveals all the correct info (paid up until Nov)

-wifi works

Data will not activate. Help!

Re: New Phone won't access data

Someone_here — Fri, 28 Sep 2018 19:55:53 GMT

Make sure your data is turned on in the settings, and then check your APN settings 🙂

Re: New Phone won't access data

DarinSquire — Fri, 28 Sep 2018 19:54:34 GMT

um ... APA settings? oh no. no idea how or what to do

Re: New Phone won't access data

RobertQc — Fri, 28 Sep 2018 20:00:17 GMT

@DarinSquire wrote:
um ... APA settings? oh no. no idea how or what to do

From the home screen, tap the Menu button.
Tap Settings.
Tap Mobile networks.
Tap Access Point Names.
Tap the Menu button.
Tap New APN.
Tap the Name field.
Enter Internet, then tap OK.

Should be that, or close to it

Here are some great links

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

https://apn-canada.gishan.net/en/apn/public-mobile

To make sure your experience is as smooth as possible, we recommend you do the following after you’ve activated with us:

Ensure you have the correct APN settings by visiting https://apn-canada.gishan.net/. Select the brand and model of your phone, scroll down the page and then select Public Mobile. After doing so, you will be provided with the exact APNs required for your phone on our network.
- Some models of iPhones do not allow you to manually update your APNs. If this is your case, using your mobile phone, visit co.nz. This will automatically download the required APNs in your phone settings.
- If you have an LG phone and you still aren’t able to use your data after all of this, we suggest doing a factory reset of your phone.
If your plan includes data, don’t forget to enable data on your phone.
Turn your phone off and then back on. This quick refresh will help your phone deal with all the changes that have taken place.

Settings > More / More Networks / Wireless & Networks > Mobile Networks > Access Point Names > New APN setting (or a plus sign)

Name: Public Mobile / Mobile Internet
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Select Save/Done. Select Public Mobile to connect to the Public Mobile network.

APN Tethering Settings:

Name: Tethered Mobile Internet
APN: isp.mb.com
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS proxy: Not set
MMS port: Not set
MCC: 302
MNC: 220
Authentication type: Not set
APN type: dun
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Re: New Phone won't access data

Someone_here — Fri, 28 Sep 2018 19:58:53 GMT

I've added a link to my post, check it out 😉 (subtitle "What You Should Do After Activating")

Re: New Phone won't access data

GISTech — Sat, 29 Sep 2018 01:33:04 GMT

It might need a factory reset like the LG phones!

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Re: New Phone won't access data