topic Re: SIM becomes blocked every so often in Get Support

SIM becomes blocked every so often

raaflaub — Wed, 05 Jan 2022 06:56:52 GMT

Hello everyone,

After last Friday's tornadoes near Ottawa, my phone gets its SIM blocked every so often. If I reboot the phone, it starts working again. So I guess it really isn't blocked?? My account is up-to-date, not behind. Any ideas? Anyone else experiencing this?\

Thanks!

Re: SIM becomes blocked every so often

will13am — Thu, 27 Sep 2018 17:21:54 GMT

Perhaps there may have been local impacts to the network. Otherwise a SIM card that is provisioned to connect to the network will connect.

Re: SIM becomes blocked every so often

popping — Thu, 27 Sep 2018 17:27:14 GMT

@raaflaub wrote:
Hello everyone,

After last Friday's tornadoes near Ottawa, my phone gets its SIM blocked every so often. If I reboot the phone, it starts working again. So I guess it really isn't blocked?? My account is up-to-date, not behind. Any ideas? Anyone else experiencing this?\

Thanks!

If you account status is active, it is not your account problem.

How is the PM signal on your phone?

Re-insert your SIM card and restart your phone may help.

Just thinking out loud... Telus tower may have problem with intermittent power outage.

Re: SIM becomes blocked every so often

RobertQc — Thu, 27 Sep 2018 17:35:34 GMT

@raaflaub wrote:
Hello everyone,

After last Friday's tornadoes near Ottawa, my phone gets its SIM blocked every so often. If I reboot the phone, it starts working again. So I guess it really isn't blocked?? My account is up-to-date, not behind. Any ideas? Anyone else experiencing this?\

Thanks!

Not sure if this would help but if you are willing to spend $10 might be worth a shot to replace your sim card

Re: SIM becomes blocked every so often

raaflaub — Thu, 27 Sep 2018 17:40:42 GMT

4 bars ATM. You are probably right about the network going up and down.