topic Re: LGX POWER in Get Support

LGX POWER

raven2332 — Wed, 05 Jan 2022 06:56:27 GMT

My LGXPower phone was formally from Kodoo and is supposed to work on Public Mobile Network but some how it will only work when on wifi but barely work .. when on normal network mode.. it wont even show if I am on 4G or LTE.. is there anything i can do

need someones help ASAP...

Re: LGX POWER

SD08 — Tue, 11 Apr 2017 20:34:56 GMT

According to this site
http://willmyphonework.net/
there is only one LTE band that phone supports - band7.

Check the bands supported by the towers in your area on this map:
https://www.ertyu.org/steven_nikkel/cancellsites.html
Look for and blue (Bell) or green (Telus) towers.

Re: LGX POWER

Samianauman — Tue, 11 Apr 2017 20:37:05 GMT

But you were getting lte on koodo also try reseting the phone and check if you have a proper apn setting and take and sim out and reinstall and then restart the phone if it's still doesn't work then Send a private msg to mod @Shazia_K along with your username and phone number will the issue they will look after you if there's a system issue from their end but I would try resetting the phone and check apn and also check phone network setting as well

Re: LGX POWER

Samianauman — Tue, 11 Apr 2017 20:58:07 GMT

I would also recommend to try your sim in different phone to check if it's hardware issue this way you will find out if other phone have proper network as suppose to be then that's mean your phone having issues but try to check apn setting as well
 
Here's is the apn setting link check if it's properly set in your phone as well
 
http://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3

Re: LGX POWER

dr-et — Tue, 11 Apr 2017 21:07:02 GMT

go on network settings and adjust them.

see if there are buttons for LTE, 3G so on..

or try it on another phone.

Another option is to reset phone

good luck

Re: LGX POWER

Samianauman — Wed, 12 Apr 2017 03:50:43 GMT

Does your issue resolved ?

Re: LGX POWER

computergeek541 — Wed, 12 Apr 2017 04:15:51 GMT

Android-based phones only show a 3g/H/H+/4g/LTE icon when there is an active data connection. If you have no active celluar internet connection, the status bar will not show what type of network you are currently using. Listed as the "Cellular Network Type", this information is made available within the phone's status menu.

Re: LGX POWER

Samianauman — Wed, 12 Apr 2017 04:20:49 GMT

Here's the apn setting for lgx
https://www.google.ca/amp/s/apn-canada.gishan.net/settings/1521_15_public_mobile_apn_settings_for_lg_x_power.php%3Famp%3D1

Even after if that doesn't work then try your sim in different unlock phone see if you able to connect to data if you do get connected then phone is not setup properly

Re: LGX POWER

raven2332 — Wed, 12 Apr 2017 16:50:44 GMT

no not yet my last option is total reset i guess but i am trying to avoid that..

Re: LGX POWER

raven2332 — Wed, 12 Apr 2017 16:52:32 GMT

so what can i do?? does my phone work still??

Re: LGX POWER

Samianauman — Wed, 12 Apr 2017 16:55:44 GMT

Did you tried your sim in other phone try that If doesn't work on the other phone then as I send you the APN setting check your APN setting if it's properly in your phone if that doesn't help then contact the mod by sending a private message and let's see what they have to say about it last option will be resetting your phone to see if the issue get resolved but first I will try the sim on a different phone just to make sure there's nothing wrong with your current phone

Re: LGX POWER

srlawren — Wed, 12 Apr 2017 18:05:46 GMT

@raven2332 unfortuantely, I think your best bet here is to do a factory reset. I know that some LG models have issues with data after moving between carriers. I know that most of the G-series have this issue for sure. No idea about your model, but I'm guessing that it may be on the list. If seems the only reliable solution is a factory reset, unfortunately. I beleive there's an LG Backup app that can help backing up and restoring your data. @imm1304 is my go-to expert for LG data weirdness. Imm, any thoughts?

Re: LGX POWER

imm1304 — Mon, 17 Apr 2017 17:48:37 GMT

Hey @raven2332,

Since its a Koodo phone, its supposed to be compatible with PM sim card without unlocking as we are on the same Telus network.

As @srlawren pointed out, data connectivity issues after changing sim cards seems to be more frequent among the LG smartphones. Typically, a factory reset is the sure fix.. everything else is just trial and error.

You do not need to worry abougt losing personal data from the phone due to factory reset. LG Backup software is excellent and you can choose to back up from within the phone to the sd card. Then carry out the factory reset and then restore from backup.

To rule out other issues, you can test your public mobile sim card in another phone so that the issue is further narrowed down to your handset.

Let us know if you have managed to fix this by now.

Re: LGX POWER

mlavoie674 — Tue, 10 Oct 2017 22:25:34 GMT

PUT IN YOUR SIM,

FOLLOW APN SETTINGS SETTUP AS SHOWN IN VARIOUS PAGES

FACTORY RESET YOU PHONE, GO THROUGH THE STEPS AS THEY COME UP,

I've been dealing with the same problem for a few hours, seen a post suggesting to Factory reset, it worked, everything works perfect on the LG Pow X now,,,

Re: LGX POWER

Michael77 — Wed, 11 Oct 2017 04:15:57 GMT

@raven2332,

Any luck?

Re: LGX POWER

SD08 — Wed, 11 Oct 2017 04:19:42 GMT

@Michael77 wrote:
@raven2332,

Any luck?

@Michael77

You're replying to an old thread. raven2332's issue occurred in April.

Re: LGX POWER

Michael77 — Wed, 11 Oct 2017 12:31:00 GMT

@SD08,

Oops! Late night! Lol 🙂