topic Re: Number not working?? in Get Support

Number not working??

teresarosee — Wed, 05 Jan 2022 06:55:51 GMT

hey, just registered everything with pm yesterday evening. I ported my number from textplus. and it told me all went well, until i noticed that when i send texts to almost every contact but a few, they say they sent but they're not recieving it and i cant recieve from them. a few contacts do work. i already paid my monthly fee, and have the 25$ a month plan. I changed my textplus number so they werent the same. what do I do?? @CS_Agent

Re: Number not working??

will13am — Tue, 25 Sep 2018 22:50:37 GMT

@teresarosee, are you sure these text apps allow you to port their number? If so, the timing is likely a lot longer than wireless numbers.

Re: Number not working??

teresarosee — Tue, 25 Sep 2018 23:00:33 GMT

well, pm said it was successful and that number is listed on my account. the thing that makes me wonder is how some contacts work and some dont.

Re: Number not working??

will13am — Tue, 25 Sep 2018 23:06:28 GMT

I stand corrected. Apparently it's doable but slow.

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Porting-a-number-from-TextPlus/td-p/55038

Re: Number not working??

teresarosee — Tue, 25 Sep 2018 23:18:02 GMT

thank you. ill just wait then. however, because i changed my textplus number, does that mean im going to lose the number im trying to port?

Re: Number not working??

will13am — Tue, 25 Sep 2018 23:29:07 GMT

@teresarosee wrote:
thank you. ill just wait then. however, because i changed my textplus number, does that mean im going to lose the number im trying to port?

That's something you need to reach out to text plus to discuss. I really don't know how their accounts work.