topic Re: Speed Question in Get Support

Speed Question

ShawnC13 — Wed, 05 Jan 2022 06:55:14 GMT

I have a question was looking around my phone and saw Bandwidth 75.00mbps. My question is this the fastest my phone will be able to download? I don't get speeds anywhere near that it is more like around 12-15 mbps when I do a speed test. Just wondering if anyone has an answer to this? I know @sheytoon knows all about network maybe he will have an answer to this as well.

Re: Speed Question

SD08 — Wed, 05 Apr 2017 20:28:57 GMT

There was a recent discussion about that in this thread, where members say they are not able to achieve anything beyond 70mbps. Perhaps it will help answer your question.
http://productioncommunity.publicmobile.ca/t5/Discussions/Update-on-Public-Mobile-throttling/m-p/145910#U145910

Re: Speed Question

Samianauman — Wed, 05 Apr 2017 20:33:42 GMT

I think we don't get over 70 mbps
I get around 58 to 67mbps most of the time which I think enough to do my stuff on smartphone:p

Re: Speed Question

ShawnC13 — Wed, 05 Apr 2017 20:35:41 GMT

@SD08, thanks yes I read that but was wondering once I saw that in my phone it is a phone setting or a network setting.

Re: Speed Question

ben10nnery — Wed, 05 Apr 2017 21:08:01 GMT

That would be insane fast. I don't even get speeds like that with my home internet connection out here in the boonies.

Re: Speed Question

Samianauman — Wed, 05 Apr 2017 21:13:59 GMT

I get my home Internet 30 mbps lol but I get Almost double on my public mobile which is why I am super happy with the service

Re: Speed Question

Watoko — Wed, 05 Apr 2017 21:34:56 GMT

Could it be related to your reception that you're getting 10-20 mbps? Looks like you got 1 bar going in the screenshot 😮

Re: Speed Question

sheytoon — Wed, 05 Apr 2017 22:11:46 GMT

@ShawnC13

Can you share the entire screenshot? Which menu is it from? What is your phone model? Is this on LTE? Do you know which band? Normally the phone will not report a speed like that. Speed limits for phones are referred by Category Number. The very first LTE phones were Cat-3, capable of 100 Mbps downlink. Your phone should be able to do much faster speeds.

Bandwidth should refer to channel size (MHz), not speed (Mbps).

BTW, it looks like your IMSI is showing 😛

Re: Speed Question

srlawren — Wed, 05 Apr 2017 22:09:24 GMT

@sheytoon that's a Windows phone of some kind for sure, not sure which model. They must have a built-in speed test in the diagnostics, based on that screen shot.

Re: Speed Question

ShawnC13 — Wed, 05 Apr 2017 23:41:31 GMT

@sheytoon, it is an app on my Microsoft Lumia 950XL. @srlawren, was on the money there.

So that is the entire screen shot the stuff on teh right is just a bit of the next screen which is memory stuff. Not sure if this is just stuff the app has made up or not.

Re: Speed Question

NDesai — Wed, 05 Apr 2017 23:44:34 GMT

I think that bandwidth indicates the maximum speed your phone will get when its on the high LTE bands. For example, new samsung or iphone will have LTE+ that can get over 150 or more speed but this phone only limits to 75mbps.

Re: Speed Question

sheytoon — Wed, 05 Apr 2017 23:46:57 GMT

According to this website, that is a Cat-4 phone, capable of 150 Mbps:
https://www.microsoft.com/en/mobile/phone/lumia950-xl-dual-sim/specifications/

Now I'm curious what that 75 Mbps number means. Honestly I have no idea! Have you ever seen it change, or is it always 75 Mbps?

Re: Speed Question

srlawren — Wed, 05 Apr 2017 23:46:37 GMT

@sheytoon could it be that where @ShawnC13 was at the time of that screen shot, CA wasn't active and he was only connected to a single channel?

Re: Speed Question

NDesai — Wed, 05 Apr 2017 23:50:22 GMT

This is a dual-sim phone. OP getting ~15mbps may be because sim is in the 3G slot?

Re: Speed Question

sheytoon — Wed, 05 Apr 2017 23:50:25 GMT

@srlawren, Yeah it's possible, but I've never seen a phone do that. I guess if you're on a 10 MHz channel, peak speeds would be 75 Mbps.

@ShawnC13, which city are you in? Telus doesn't have many 10 MHz channels.

Re: Speed Question

ShawnC13 — Thu, 06 Apr 2017 00:01:32 GMT

@sheytoon, Victoria BC. I will test it when I am away from work as well. Military Base so could have strange things going on

Re: Speed Question

sheytoon — Thu, 06 Apr 2017 12:46:15 GMT

In Victoria, Telus has licenses for the following bands:

B2 = 20 MHz
B4 = 15 MHz
B5 = 5 MHz
B7 = 20 MHz
B12/B17 = 5 MHz
B13 = 5 MHz
B29 = 10 MHz (for downlink CA only)
B30 = 10 MHz

Your phone supports B2, B4, B5, B7, B12, B17, with no support for B13, B29, or B30, so there is no way for you to be connected to a 10 MHz channel. I'm not sure what 75 Mbps is referring to in your phone's menu 😞

Re: Speed Question

Samianauman — Thu, 06 Apr 2017 03:00:43 GMT

@sheytoon great information you are a network expert as I heard in this topic earlier it's feels good to have ppls like u in community 🙂

Re: Speed Question

ShawnC13 — Thu, 06 Apr 2017 03:42:36 GMT

@sheytoon, Like I said it is just an app so who knows what information it is really providing. But I do appreciate the info you have been providing I understand some of it.

@NDesai, it is a dual sim and my sim is in the main slot #1.

@srlawren, I will check in more locations and will ask a few questions to a friend here that is into networks and how they work. He has done some research I am sure.

Re: Speed Question

sheytoon — Thu, 06 Apr 2017 12:14:11 GMT

Maybe you can contact the developer of the app directly to ask for clarification.