topic Re: That was quick in Get Support

That was quick

Willaug56 — Wed, 05 Jan 2022 06:55:10 GMT

Recieved my sim card today after ordering it online Friday that is quick, inserted sim card and am now up and running didn't take much time at all, I do have 2 questions though when will I see the $10 credit for using a referall and like I was instructed to do I didn't port my number over at setup, now that I am up and running how do I do it now

Re: That was quick

Anonymous — Mon, 24 Sep 2018 21:44:19 GMT

@Willaug56 wrote:
Recieved my sim card today after ordering it online Friday that is quick, inserted sim card and am now up and running didn't take much time at all, I do have 2 questions though when will I see the $10 credit for using a referall and like I was instructed to do I didn't port my number over at setup, now that I am up and running how do I do it now

The time it took you to write all that you could have wandered around all the menu items and stumbled across:

Plan & Add-ons and then Change Phone Number.

Welcome by the way. It was good to see you doing some reading beforehand.

Re: That was quick

Anonymous — Mon, 24 Sep 2018 21:49:40 GMT

@Willaug56, You should see the $10 credit within the next few days (72 hours).

Welcome to Public Mobile!

Re: That was quick

Willaug56 — Tue, 25 Sep 2018 00:06:07 GMT

My phone number ported over within 10 minutes so I don't know why everyone is complaining, the service it is quick here

Re: That was quick

Willaug56 — Tue, 25 Sep 2018 12:50:18 GMT

Maybe I spoke too soon my number was ported out okay cannot login into Virgin anymore and I see it in my account but I cannot receive calls now did I miss something when porting out

Re: That was quick

Willaug56 — Wed, 26 Sep 2018 02:25:38 GMT

Everything is working fine now, Virgin called me in the car trying to get me back told them to call me back at 2:30 PM with the offer never did and they wonder why they lost me