topic Re: I have 2 issues in Get Support

I have 2 issues

Rafi — Wed, 05 Jan 2022 06:54:20 GMT

Hello I have 2 issues below..

1) I cannot recieve calls or text but can make calls

2) my account is locked

Re: I have 2 issues

krazykiwi — Sun, 23 Sep 2018 18:59:02 GMT

@Rafi wrote:
Hello I have 2 issues below..

1) I cannot recieve calls or text but can make calls - Sounds like a stuck port
2) my account is locked - What do you mean locked, password reset isn't working?

Re: I have 2 issues

krazykiwi — Sun, 23 Sep 2018 19:00:34 GMT

@Rafi wrote:
Hello I have 2 issues below..

1) I cannot recieve calls or text but can make calls
2) my account is locked

Lets work on number 2 first.

Re: I have 2 issues

tbark — Sun, 23 Sep 2018 19:23:27 GMT

We're you porting a number in? Sometimes, especially if you are porting from a landline, there can be issues during the port transition.

Re: I have 2 issues

hairbag1 — Sun, 23 Sep 2018 20:33:19 GMT

When did you sign up with PM ? What plan did you opt for ? Have you looked into your account profile ?