topic Re: Changing Phone Plan in Get Support

Changing Phone Plan

PublicMe — Wed, 05 Jan 2022 06:53:57 GMT

My appology if this topic has been covered before and I can't find it.

But, I signed up for the wrong plan and hoping I can change it right away but the website says that I have to wait untill my next payment (which is 90 days)

I'm just wondering if there is anyway to change it without having to wait for my next payment?

Thank you

Re: Changing Phone Plan

NDesai — Wed, 29 Mar 2017 20:13:09 GMT

Hi,

If you forgot to select the main component such as Talk or Text, send a private message to one of the mod. They will see what they can do.

In other case, you might have to wait till your renewal date.

Re: Changing Phone Plan

PublicMe — Wed, 29 Mar 2017 20:19:50 GMT

Thank you for your reply!

But how do I contact a "mod"?

Re: Changing Phone Plan

Shazia_K — Wed, 29 Mar 2017 20:31:39 GMT

Hey @PublicMe,

Mod here! 😄

If you hover over your pointer above my name, you will see the option of sending a private message 😉

Cheers,

Shazia

Re: Changing Phone Plan

Acekiller — Wed, 29 Mar 2017 20:32:49 GMT

Here you go

@Shazia_K, @Mary_M, and @Saray_O

Re: Changing Phone Plan

PublicMe — Wed, 29 Mar 2017 20:34:51 GMT

Thank you!!!

Re: Changing Phone Plan

Samianauman — Thu, 30 Mar 2017 02:23:27 GMT

If u want to change plan log in self serve and click on my plan once it's open then u can click on change plan where u will see lots of options make your selection according to your need