topic after plan change, cannot make a call, need help!!! in Get Support

after plan change, cannot make a call, need help!!!

donducktang — Wed, 05 Jan 2022 06:53:06 GMT

I had change to a new plan,current I cannot make a call, need help!!!

thanks

Re: after plan change, cannot make a call, need help!!!

NDesai — Sun, 26 Mar 2017 22:59:08 GMT

Hi,

If you have done basic troubleshooting such as restarting your phone and calling still dont work, send a private message to one of the mod and they will get back to you tomorrow morning.

Re: after plan change, cannot make a call, need help!!!

zhadj030 — Sun, 26 Mar 2017 23:19:29 GMT

If you can get calling options then try adding +1 before the phone number you are calling assuming you are receiving calls properly. Other then this contact a mod like NDesai mentioned.

Re: after plan change, cannot make a call, need help!!!

stonechucker — Sun, 26 Mar 2017 23:29:44 GMT

Ensure you didn't forget to select a voice option when you changed your plan.

if you did forget, do not do anything, until you contact a moderator. Unfortunately, they're not in until 9 am tomorrow.