topic Re: Plan credit in Get Support

Plan credit

PaulH1 — Wed, 05 Jan 2022 06:52:44 GMT

Hi.

We bought our plans last weekend during the flash sale (30 day plan receive 1 month credit).

My wife and son have received their credit on their account but I have not.

Would a moderator please check and rectify.

Thank you

Re: Plan credit

KMG — Fri, 21 Sep 2018 19:39:40 GMT

Send the Moderator Team a private message so they can look into it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Plan credit

RobertQc — Fri, 21 Sep 2018 19:48:18 GMT

@PaulH1 wrote:
Hi.

We bought our plans last weekend during the flash sale (30 day plan receive 1 month credit).

My wife and son have received their credit on their account but I have not.

Would a moderator please check and rectify.

Thank you

They will not see your post, you need to send a message to them directly

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They will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Saturday-Sunday 9AM-7:30PM (EDT). It typically should be within 48 hours.

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Re: Plan credit

PaulH1 — Mon, 24 Sep 2018 23:46:29 GMT

Thank you