topic Self Serve showing much higher Data usage than iPhone? in Get Support

Self Serve showing much higher Data usage than iPhone?

public2 — Wed, 05 Jan 2022 06:52:43 GMT

Hey everyone,

When I was with koodo I used my iphone's cellular data useage to check how much data I had left. My number has not transferred yet so I havent used my phone at all; my iphone is showing less than 1mb used while self serve is showing 6mb used. Does this have to do with the initial set up? All my cellular data app toggles are off but "system services" is on and only showing 700kb used.

Re: Self Serve showing much higher Data usage than iPhone?

RobertQc — Fri, 21 Sep 2018 18:44:02 GMT

@public2 wrote:
Hey everyone,
When I was with koodo I used my iphone's cellular data useage to check how much data I had left. My number has not transferred yet so I havent used my phone at all; my iphone is showing less than 1mb used while self serve is showing 6mb used. Does this have to do with the initial set up? All my cellular data app toggles are off but "system services" is on and only showing 700kb used.

That might have been for the initial iphone setup to verify the phone has not been stolen and to check for any mandatory updates couple megabytes its a very small discrepancy I wouldn't worry about it

Re: Self Serve showing much higher Data usage than iPhone?

public2 — Fri, 21 Sep 2018 18:46:41 GMT

Completely forgot about the carrier update, thanks!