topic Re: Help my Account cannot process my credit card payment in Get Support

Help my Account cannot process my credit card payment

Dedoone — Wed, 05 Jan 2022 06:52:36 GMT

I have tried paying both via my phone (*611), and via my online account. None will process my credit card.

Much help would be welcomed!

With Thanks in Advance,

Roger

Re: Help my Account cannot process my credit card payment

NDesai — Fri, 24 Mar 2017 21:28:31 GMT

Try using another browser or in private/incognito browsing mode. Try using another card if you have. Alternatively, you can purchase public mobile voucher from local stores.

Re: Help my Account cannot process my credit card payment

Dedoone — Fri, 24 Mar 2017 21:34:04 GMT

Thanks for the suggestions, but none worked.

If I cannot process the payment via my phone either, it is more than likely not a browser issue.

Re: Help my Account cannot process my credit card payment

Mary_M — Fri, 24 Mar 2017 21:47:04 GMT

Hey @Dedoone,

I have responded to your private message, can you please view it? 🙂

Thank you,

Mary

Re: Help my Account cannot process my credit card payment

chevs10 — Sun, 26 Mar 2017 16:08:49 GMT

I am having the same issue, cannot process anything, tried different visas and different computers, also the one thats on file with public mobile isnt going thru.

no issue with card i called visa about it.