topic Down to two active moderators in Get Support

Down to two active moderators

will13am — Wed, 05 Jan 2022 06:52:19 GMT

I noticed just now that @Saray_O is now retired. The turnover seems rather quick in this position. It is a pretty stressful job and thankless at times. Let's hope @Mary_M and @Shazia_K are in it for the long haul. You two have have been nothing but amazing in the short time that I have been on this forum. Keep up the good work!

Re: Down to two active moderators

Shazia_K — Fri, 24 Mar 2017 13:48:06 GMT

@will13am,

awwwwwww 😄 thank You!!!!! we appreciate it 🙂

We have a new Mod in training, you guys will soon meet her and have the chance to welcome her to our awesome community!

Cheers,

Shazia

Re: Down to two active moderators

CaNuCk07 — Fri, 24 Mar 2017 13:51:42 GMT

@Shazia_K there must be a female only mod requirement!

Re: Down to two active moderators

Shazia_K — Fri, 24 Mar 2017 13:53:47 GMT

hahahahaha!!!!!! 😛 @CaNuCk07 you made my day!

Re: Down to two active moderators

ShawnC13 — Fri, 24 Mar 2017 14:14:45 GMT

@Shazia_K, is this why we are seeing the MOD hours being reduced as there are only a couple of you. I haven't seen mods on until the 9PM EST. Now it is more understandable as to why we don't see a mod on at night. Glad to hear that there is a new mod in training and again you and Mary are doing an amazing job with the obvious increase in your workload.

Re: Down to two active moderators

Shazia_K — Fri, 24 Mar 2017 14:19:06 GMT

Thank you!!! @ShawnC13 🙂

Yes, we will have someone covering the evening shifts very soon! will definitely keep you guys posted 🙂

Happy Friday! 🙂

Shazia

Re: Down to two active moderators

Raven_Jet — Fri, 24 Mar 2017 15:20:06 GMT

Wow!! I am happy about this!!! Woohoo!

Re: Down to two active moderators

Mary_M — Fri, 24 Mar 2017 15:27:55 GMT

Thank you for the posivity!

Shazia and I are here to stay 🙂 We love the community too much to go anywhere hihihi

Cheers,

Mary

Re: Down to two active moderators

Raven_Jet — Fri, 24 Mar 2017 15:32:21 GMT

My experience with the moderators have been great since I joined PM. We love you all too 🙂

Re: Down to two active moderators

Chaos_Scorpio — Fri, 24 Mar 2017 15:38:50 GMT

Shaz and Mary are awesome. Beat any support agent I've ever had to deal with!

Re: Down to two active moderators

Shazia_K — Fri, 24 Mar 2017 15:40:34 GMT

awwwww 😄 Thank you!!!!

Re: Down to two active moderators

pakmode — Fri, 24 Mar 2017 15:45:02 GMT

Lol.

Good stuff. Welcome to the new kid.

Re: Down to two active moderators

Raven_Jet — Fri, 24 Mar 2017 15:47:50 GMT

Greenhorn as they say in the oil rigs? Or king crab fishing shows?

Re: Down to two active moderators

TheOldVR — Fri, 24 Mar 2017 20:00:07 GMT

Wow - I'm kinda shocked to see MODs leaving....

I get that it's a different type of customer service job and that it would take a special type of person (AKA @Shazia_K & @Mary_M) to be successful.... but I'm shocked that peeps would want to leave after what seems like such a short time.

I guess they didn't like the virtual thing afterall?

Either way... MODs are awesome, PM better be treating them well!!!

Re: Down to two active moderators

Shazia_K — Fri, 24 Mar 2017 20:14:27 GMT

haha @TheOldVR

awww, you guys are truly the ones who make us love our job even more!

Re: Down to two active moderators

ute1978 — Sat, 25 Mar 2017 04:02:28 GMT

Thank you both for holding on. Here, a flower for each of you.

Re: Down to two active moderators

Mary_M — Sat, 25 Mar 2017 13:12:36 GMT

They're beautiful, thank you!! @ute1978 ❤️ 😄

Mary

Re: Down to two active moderators

Shazia_K — Mon, 27 Mar 2017 19:34:59 GMT

@ute1978,

Thank you!!!!! I love my flower it's so beautiful

Re: Down to two active moderators

TheOldVR — Mon, 27 Mar 2017 19:38:30 GMT

@ute1978.... feeling kinda left out man....

@Mary_M & @Shazia_K deserve those flowers like crazy, but where's d flowers for all the rest of us peeps???? 😒

😜

Re: Down to two active moderators

Shazia_K — Mon, 27 Mar 2017 19:41:35 GMT

Here's a for you!!! @TheOldVR