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    <title>topic Re: Activation email in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278609#M129963</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43430"&gt;@Belivo&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I keep getting an email to write down PIN and saying transfer will happen in 2 hours.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It's my son's Sim card.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;All is working since 2 weeks.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Why the repeat email every 5-6 hours???&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;There have been a few posts like this over the last couple of days.&amp;nbsp; Not sure what the issue is or if the moderators can make it stop.&amp;nbsp; You can message them but respose time is around 48 hours.&amp;nbsp; It is funny because the welcome email for me was arriving 2-3 weeks after or not at all.&lt;/P&gt;&lt;DIV&gt;To send a private message to a moderator &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;click this link&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;.&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;PM Phone Number&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;account number&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;date of birth&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;complete address listed on account with postal code&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;email address on account&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;most commonly called numbers&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;alternate number listed on the account&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;last payment date and amount&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;last 4 digits of the credit card&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;Detailed explanation&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;DIV&gt;Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;More info on moderators&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;</description>
    <pubDate>Thu, 20 Sep 2018 21:31:05 GMT</pubDate>
    <dc:creator>ShawnC13</dc:creator>
    <dc:date>2018-09-20T21:31:05Z</dc:date>
    <item>
      <title>Activation email</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278606#M129962</link>
      <description>&lt;P&gt;I keep getting an email to write down PIN and saying transfer will happen in 2 hours.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It's my son's Sim card.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;All is working since 2 weeks.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Why the repeat email every 5-6 hours???&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 06:52:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278606#M129962</guid>
      <dc:creator>Belivo</dc:creator>
      <dc:date>2022-01-05T06:52:11Z</dc:date>
    </item>
    <item>
      <title>Re: Activation email</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278609#M129963</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/43430"&gt;@Belivo&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;I keep getting an email to write down PIN and saying transfer will happen in 2 hours.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It's my son's Sim card.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;All is working since 2 weeks.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Why the repeat email every 5-6 hours???&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;There have been a few posts like this over the last couple of days.&amp;nbsp; Not sure what the issue is or if the moderators can make it stop.&amp;nbsp; You can message them but respose time is around 48 hours.&amp;nbsp; It is funny because the welcome email for me was arriving 2-3 weeks after or not at all.&lt;/P&gt;&lt;DIV&gt;To send a private message to a moderator &lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;click this link&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;.&lt;/DIV&gt;&lt;DIV&gt;In your message please include:&lt;/DIV&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;PM Phone Number&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;account number&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;date of birth&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;complete address listed on account with postal code&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;email address on account&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;most commonly called numbers&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;alternate number listed on the account&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;last payment date and amount&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;last 4 digits of the credit card&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;UL&gt;&lt;UL&gt;&lt;LI&gt;Detailed explanation&lt;/LI&gt;&lt;/UL&gt;&lt;/UL&gt;&lt;DIV&gt;Community Moderators are available from Monday-Friday 9am(Eastern) to 9pm(Eastern) and Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)&lt;/DIV&gt;&lt;DIV&gt;&lt;A title="Click here!" href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;&lt;FONT color="#0000ff"&gt;&lt;U&gt;More info on moderators&lt;/U&gt;&lt;/FONT&gt;&lt;/A&gt;&lt;/DIV&gt;</description>
      <pubDate>Thu, 20 Sep 2018 21:31:05 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278609#M129963</guid>
      <dc:creator>ShawnC13</dc:creator>
      <dc:date>2018-09-20T21:31:05Z</dc:date>
    </item>
    <item>
      <title>Re: Activation email</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278712#M129964</link>
      <description>&lt;P&gt;This is the third in 3 days I’ve heard about now.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Sep 2018 02:35:57 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278712#M129964</guid>
      <dc:creator>stonechucker</dc:creator>
      <dc:date>2018-09-21T02:35:57Z</dc:date>
    </item>
    <item>
      <title>Re: Activation email</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278717#M129965</link>
      <description>&lt;P&gt;Is this to make up for the non existent password reset emails?&amp;nbsp; Sheesh, these issues getting out of hand.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Sep 2018 03:04:10 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278717#M129965</guid>
      <dc:creator>will13am</dc:creator>
      <dc:date>2018-09-21T03:04:10Z</dc:date>
    </item>
    <item>
      <title>Re: Activation email</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278741#M129966</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/16361"&gt;@will13am&lt;/a&gt;, that was my joke the other day too.&amp;nbsp; A reverse password reset.&lt;/P&gt;</description>
      <pubDate>Fri, 21 Sep 2018 12:37:27 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Activation-email/m-p/278741#M129966</guid>
      <dc:creator>stonechucker</dc:creator>
      <dc:date>2018-09-21T12:37:27Z</dc:date>
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