topic Re: SIM card delivery in Get Support

SIM card delivery

byuloo_12 — Wed, 05 Jan 2022 06:51:38 GMT

I ordered 5 SIM cards, but I only got 3.

What should I do for this?

Re: SIM card delivery

RobertQc — Thu, 20 Sep 2018 01:52:58 GMT

@byuloo_12 wrote:
I ordered 5 SIM cards, but I only got 3.
What should I do for this?

If you are missing 2 from your package send a message to the moderator team. Although I have heard sometimes they split up the package. Either way send a message because it takes a few days to get a response back from them.

Click this to send them a message

They will get back to you asoon as they can between Monday-Friday 9am-9pm (EDT) and Saturday-Sunday 9AM-7:30PM (EDT). It typically should be within 48 hours.

For more information about contacting a moderator Click Here

Re: SIM card delivery

NDesai — Thu, 20 Sep 2018 01:39:17 GMT

@byuloo_12 Wait a day or two as they might have sent it in different packages. If you don't get it, send a private message to the Moderator_Team with your order number and they will be able to track it.

Re: SIM card delivery

ShawnC13 — Thu, 20 Sep 2018 01:40:13 GMT

@byuloo_12 wrote:
I ordered 5 SIM cards, but I only got 3.
What should I do for this?

You will have to contact the mods but response time is around 2 days. I have had them delivered in two envelopes and arrive on different days before but I had got 10 and it was 5 in each envelope maybe you will be getting more tomorrow, and if that happens when the mods get in touch with you just let them know it is all good.

Re: SIM card delivery

SD08 — Thu, 20 Sep 2018 01:42:07 GMT

How long has it been since you ordered them? SIM delivery can take up to a week.

If it's been much longer than that, then send a private message to the Moderator Team with the order number(s) from the e-mail(s) you received when you placed the order. The order number will usually be in the e-mail subject line.

Edit: Oy! Ninja'd by three peeps in the space of a minute!