topic Re: Where can I print out my payment invoice? in Get Support

Where can I print out my payment invoice?

mclyin — Wed, 05 Jan 2022 06:51:26 GMT

It's tax season and I am trying to print out invoice with my account, and I can't seem to find a menu that would let me do so. Payment history only list the date of payment which I don't think is considered as invoice/receipt.

Re: Where can I print out my payment invoice?

SD08 — Tue, 21 Mar 2017 08:28:00 GMT

The PM self-serve account currently does not include an option to print out receipts or statements. If you want an invoice for tax purposes, you should send a request by private message to a moderator, including your account phone number and explaining what you need. The amounts in your account don't normally show the federal and provincial taxes, so I'm not sure the invoice they send will include that automatically. Better clarify that with them. How to contact moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-p/76452

Re: Where can I print out my payment invoice?

mclyin — Tue, 21 Mar 2017 17:04:09 GMT

@Shazia_K

Is there anyway you can help in this regard?

Re: Where can I print out my payment invoice?

Mary_M — Tue, 21 Mar 2017 18:09:29 GMT

Hey @mclyin,

Thank you for reaching out to us!

Can you please send me your phone number via private message? Also include the period you'd like to receive the invoice for 🙂

Cheers,

Mary