topic Re: Porting number in Get Support

Re: Porting number

Dkai001 — Wed, 05 Jan 2022 06:51:24 GMT

I had my number ported and then after 1 month I lost the number I ported.

please help f********@gmail.com thanks D L

edited by @imm1304 to hide email address

Re: Porting number

imm1304 — Wed, 19 Sep 2018 22:19:44 GMT

Please send a private message to @CS_Agent and provide your public mobile phone number and PIN and explain whats going on. One of the mods will be able to help you.

Also, I am editing your post to hide your email address as we don't recommend sharing of any personal info on these public forums.

Re: Porting number

will13am — Wed, 19 Sep 2018 22:38:38 GMT

@Dkai001, are you certain of this? Please login to the self serve and check your number? As long as the account remains active and not suspended for 90 days or longer, you can't lose your number. It is going to take a while for the moderator team to get back to you, so in the meantime you can do this check quickly.

Re: Porting number

imm1304 — Wed, 19 Sep 2018 22:43:37 GMT

I agree @will13am, its so rare that its worth verifying in selfserve. Only takes a minute to do so.

However, I wouldn't be surprised if this is happening for real. Have heard a handful of cases like this in the past. A famous one involved @kav2001c iirc.