topic Re: Email activation message being sent repeatedly in Get Support

Email activation message being sent repeatedly

srleung — Wed, 05 Jan 2022 06:50:57 GMT

I successfully activated my account and everything is functioning correctly. The account was activated just over 48 hours ago. However, since then I have received half a dozen “Your Public Mobile Activation Details” emails. So looks like a small glitch and posting here to notify someone.

Re: Email activation message being sent repeatedly

stonechucker — Wed, 19 Sep 2018 12:25:39 GMT

@Alan_K, @David_J,

This is the second such report of this happening in two days.

Re: Email activation message being sent repeatedly

David_J — Wed, 19 Sep 2018 13:19:39 GMT

Copy that - we've started an investigation and may come back for more details.

Thanks for highlighting this to us.

David_J

Re: Email activation message being sent repeatedly

LeoS16 — Wed, 19 Sep 2018 17:57:42 GMT

I'm also experiencing this glitch but I didn't want to start a new thread and flood the forum. I activated a PM account on Sept. 15 during the flash sale and created a self-serve account on the same day. Since then, I'm still getting multiple "Your Public Mobile Activation Details" e-mails everyday.

I don't want to have to block Public Mobile email.

Re: Email activation message being sent repeatedly

pnw2018 — Wed, 19 Sep 2018 18:53:13 GMT

I'm having the exact same issue.

First day I received 5 emails.

I activated my account - everything is in order.

The last two days I've had about 3 emails per day - all the exact same Welcome message.

Really bloody annoying.

Re: Email activation message being sent repeatedly

David_J — Wed, 19 Sep 2018 19:15:52 GMT

Hi - thanks for people chiming in saying they have had the same issue. Can I ask you private message me your phone number @pnw2018 @LeoS16 @srleung so I can dig a little deeper. Best indication it was a email server that went rogue right now, but the phone numbers will help us confirm.

David_J