topic Re: Credit Card Expiry, How Do I Change Date? in Get Support

Credit Card Expiry, How Do I Change Date?

GordH — Wed, 05 Jan 2022 06:50:55 GMT

Everything is working fine with both of my accounts on Auto Pay but my credit card has a new expiry date 04/2020 and I need to change it with Public Mobile before my next auto pay in May. I dont see the option to change the expiry date on My Account. All other details remain the same.

Re: Credit Card Expiry, How Do I Change Date?

Yawsug — Fri, 17 Mar 2017 03:39:18 GMT

@GordH, if you login click on Payment then make a payment in the bottom left there is manage cards I beleive you should be able to update it there.

Re: Credit Card Expiry, How Do I Change Date?

GordH — Fri, 17 Mar 2017 14:01:38 GMT

Thanks. I logged in as above but the only options are to delete or add a card. I dont see an option to edit an existing card.

Re: Credit Card Expiry, How Do I Change Date?

SD08 — Fri, 17 Mar 2017 15:25:12 GMT

@GordH

After you click on "Manage my card" as in @Yawsug's post, there are two options:
Replace this credit card
Remove this credit card

If you click on the first one, it should let you enter all your information for the card, including the expiry date. If for some reason, it rejects the info, then you can just remove the card and add it back with the new info. You won't lose your autopay reward as long as you make sure autopay is on again afterward.

Re: Credit Card Expiry, How Do I Change Date?

GordH — Fri, 17 Mar 2017 22:15:00 GMT

Thanks for help, all is good now.

Re: Credit Card Expiry, How Do I Change Date?

GordH — Fri, 17 Mar 2017 22:16:31 GMT

Thanks for your help. It worked as promised.