topic Re: Plan change in Get Support

Plan change

orahman — Wed, 05 Jan 2022 06:50:23 GMT

I just signed up for the $20 talk plan, I would like to switch over the $25 talk and text plan but it says that I will be charged the entire plan fee today if I switch immediately. Is there a way for me to switch to the new plan today and not get charged the entire $25.00 ? Please advise.

Thanks

Re: Plan change

hairbag1 — Tue, 18 Sep 2018 17:31:28 GMT

You can switch today, but future date the new plan.

Re: Plan change

RobertQc — Tue, 18 Sep 2018 17:35:42 GMT

@orahman wrote:
I just signed up for the $20 talk plan, I would like to switch over the $25 talk and text plan but it says that I will be charged the entire plan fee today if I switch immediately. Is there a way for me to switch to the new plan today and not get charged the entire $25.00 ? Please advise.

Thanks

You could future date the change, and have it switch over at your renewal.

This is pre-paid service, so if you pay for a plan, and now want to buy another the first one expires you will be charged, they have no problem with taking your money.

Depending on a few factors, and if you literally "just signed up" you could contact the mods to see if they could give you a deal. Just remember they do not have to help you and this creates extra work for them, so be nice.

Re: Plan change

drmartin — Tue, 18 Sep 2018 17:34:58 GMT

@orahman wrote:
I just signed up for the $20 talk plan, I would like to switch over the $25 talk and text plan but it says that I will be charged the entire plan fee today if I switch immediately. Is there a way for me to switch to the new plan today and not get charged the entire $25.00 ? Please advise.

Thanks

What people are trying to say is "kind of".

You can pay today for a new plan, and your 30 days starts today. But you will lose the money for the remaining portion of your $20 plan.

Or you can request the new plan to start when your $20 plan is finished. Then you lose nothing but have no texts until the new plan starts.

A little limitation in the Public Mobile system.

Re: Plan change

ShawnC13 — Tue, 18 Sep 2018 17:44:33 GMT

@orahman wrote:
I just signed up for the $20 talk plan, I would like to switch over the $25 talk and text plan but it says that I will be charged the entire plan fee today if I switch immediately. Is there a way for me to switch to the new plan today and not get charged the entire $25.00 ? Please advise.

Thanks

If you just signed up today I would message the mods (unfortunately 48 hour response time) and explain that you want to switch. They MAY be able to help you out as your plan has just started. Other than that you can live with this plan for the 30 days and do a future dated plan change as suggested already.

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Re: Plan change

orahman — Tue, 18 Sep 2018 18:10:46 GMT

Thanks a lot for the suggestions, I will contact the mods.

Re: Plan change

smp99 — Tue, 18 Sep 2018 19:04:20 GMT

You may as well add enough funds now to make the jump. If they see you have enough funds they will just apply it vs contacting you back to add funds, then you contacting back saying funds added .....

If they do not grant your request, the little top up amount will just go towards next months payment.