topic Re: $10 plan voice mail charges in Get Support

$10 plan voice mail charges

shuffle — Wed, 05 Jan 2022 06:50:02 GMT

I'm on the $10 prepaid plan.

When I call my PM number I've enabled the extended absence option but it still shows a line item on my usage at around 7 seconds.

Here are my detail:

Re: $10 plan voice mail charges

Dunkman — Tue, 18 Sep 2018 01:30:14 GMT

@shuffle

Does the 7 seconds count as one minute towards your 50 minute plan?

Re: $10 plan voice mail charges

shuffle — Tue, 18 Sep 2018 02:11:52 GMT

Your answer confused me a bit until I looked around. There's another place in "My Pln" with "view my usage." The second part a little lower down "My Data and Add Ons" tells you how much you've used. The first log shows all your transactions.

How confusing!!

Re: $10 plan voice mail charges

Dunkman — Tue, 18 Sep 2018 02:24:21 GMT

Yes, it can be confusing. As long as your minutes don't get used for those 7 seconds, you should be fine....

Re: $10 plan voice mail charges

savvy — Tue, 18 Sep 2018 02:51:23 GMT

@shuffle wrote:
Your answer confused me a bit until I looked around. There's another place in "My Pln" with "view my usage." The second part a little lower down "My Data and Add Ons" tells you how much you've used. The first log shows all your transactions.

How confusing!!

There is a learning curve I find here, but once you get to know most of it, it will become second nature.