topic switch plans between 2 PM numbers in Get Support

switch plans between 2 PM numbers

317035205 — Wed, 05 Jan 2022 06:49:55 GMT

I currently have 2 PM numbers, one is for personal (4G/$40) and the other is for work (2G/$40). I'm wondering if i can switch the plans, the work number needs more data.

Re: switch plans between 2 PM numbers

SD08 — Mon, 13 Mar 2017 06:11:17 GMT

Since this requires porting of two numbers with each other, or swapping of plans without losing either, this is not something you can do yourself. If anyone has a chance of doing it, it would be a PM moderator. Best to send one of them a private message with the phone numbers involved. How to contact moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-p/76452

Re: switch plans between 2 PM numbers

Raven_Jet — Mon, 13 Mar 2017 11:46:19 GMT

From what I've seen it doesn't seem like this will be a possibility. Porting a number to a number that has a $40/4gb/month is possible. But once that's done only one number will be exist. I've never seen an exact swap.

Keep us updated. We want to know the final result.

Re: switch plans between 2 PM numbers

will13am — Mon, 13 Mar 2017 13:25:01 GMT

@Raven_Jet wrote:
From what I've seen it doesn't seem like this will be a possibility. Porting a number to a number that has a $40/4gb/month is possible. But once that's done only one number will be exist. I've never seen an exact swap.

Keep us updated. We want to know the final result.

Porting the two accounts to each other is likely mission impossible that even the moderator Gods can't undertake. This can be done by way of account plan changes, which I am sure the moderators have the authority to do. They do make corrections for account activations where the new customer accidentally selected the wrong features. @317035205, just send a private message to a moderator and ask nicely.

Re: switch plans between 2 PM numbers

stonechucker — Mon, 13 Mar 2017 14:06:57 GMT

This request is to change the Fall Promo for the regular $120 package, and frannkly, shouldn't be allowed as the Fall Promo is long gone.

I get that you require more data for the work phone, however this really isn't the best place to have a work phone on a plan. Yes it can be cheaper, but business should be with the bigger guys, and paid for by the company. I hope you're not footing the bill on your own for this.

Re: switch plans between 2 PM numbers

Raven_Jet — Mon, 13 Mar 2017 14:19:50 GMT

I know this will be the case so let's see the final results.

Re: switch plans between 2 PM numbers

srlawren — Mon, 13 Mar 2017 22:54:37 GMT

@Raven_Jet, @317035205 I can confirm that this is not possible, even with moderator assistence. This has been asked several times before, and answered the same.