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    <title>topic Re: Plan change in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277309#M128784</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/59767"&gt;@kavidhan_7910&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is xxx-xxx-xxxx. Pls help to change my current plan to the below one.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Special Offer! $40 for 4.5 GB of Data at 3G Speed&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Kavitha&lt;/SPAN&gt;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I don't have any specific help for you, but I recommend you delete your phone number from your post, since this is a public forum and just anyone off the street can see the personal info you post.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Edit: And then I went and quoted your number in my post - I've edited it out now.&lt;/P&gt;</description>
    <pubDate>Mon, 17 Sep 2018 16:10:26 GMT</pubDate>
    <dc:creator>cappaj</dc:creator>
    <dc:date>2018-09-17T16:10:26Z</dc:date>
    <item>
      <title>Plan change</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277308#M128783</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is 647-xxx-xxxx. Pls help to change my current plan to the below one.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Special Offer! $40 for 4.5 GB of Data at 3G Speed&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Kavitha&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Jan 2022 06:49:34 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277308#M128783</guid>
      <dc:creator>kavidhan_7910</dc:creator>
      <dc:date>2022-01-05T06:49:34Z</dc:date>
    </item>
    <item>
      <title>Re: Plan change</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277309#M128784</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/59767"&gt;@kavidhan_7910&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;I wanted to change my plan for this month. I just made the payment to my account. However, the current option does not allow me to change the plan for this month. I ended up activating my current plan. My phone no is xxx-xxx-xxxx. Pls help to change my current plan to the below one.&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Special Offer! $40 for 4.5 GB of Data at 3G Speed&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Kavitha&lt;/SPAN&gt;&lt;/P&gt;&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;&lt;P&gt;I don't have any specific help for you, but I recommend you delete your phone number from your post, since this is a public forum and just anyone off the street can see the personal info you post.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Edit: And then I went and quoted your number in my post - I've edited it out now.&lt;/P&gt;</description>
      <pubDate>Mon, 17 Sep 2018 16:10:26 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277309#M128784</guid>
      <dc:creator>cappaj</dc:creator>
      <dc:date>2018-09-17T16:10:26Z</dc:date>
    </item>
    <item>
      <title>Re: Plan change</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277310#M128786</link>
      <description>&lt;P&gt;Send a message to the mods with your request&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;They are pretty good changing plans within a couple days of payment.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How can you get help with your account, activation, or service?&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Please contact the Community Moderator Team to get gelp with you account.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;They are Public Mobile support employees who can help with your issue (&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank"&gt;More details&lt;/A&gt;).&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;Click here to send them a private message.&lt;/A&gt;&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;In your message please include:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;PM Phone Number, 4 digit PIN, Account email address, Detailed explanation of your issue&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Don't know your pin?--provide any 3 of the following:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Complete mailing address, Email address, Alternate phone number, Date of birth, Last top up date &amp;amp; amount&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;How long until they reply?:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Office Hours: Mon-Fri 9am to 9pm, and Sat-Sun 9am to 7:30pm [Toronto Time].&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Messages are replied to during business hours and in the order they are received&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Typical response time is between 1-3 hours, but can be up to 48 hours.&lt;/FONT&gt;&lt;/LI&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;There is no need to send multiple messages.&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;FONT face="verdana,geneva" size="2"&gt;&lt;STRONG&gt;Some good posts/reads:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;FONT face="verdana,geneva" size="2"&gt;Search PM-GUIDE (remove "-") to find some great posts and answers to many common questions&lt;/FONT&gt;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Sep 2018 15:22:14 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Plan-change/m-p/277310#M128786</guid>
      <dc:creator>mimmo</dc:creator>
      <dc:date>2018-09-17T15:22:14Z</dc:date>
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