topic Re: 2 quick questions ;-) in Get Support

2 quick questions ;-)

MadMardigan — Wed, 05 Jan 2022 06:48:04 GMT

I have only been with Chatr since the 9th.

I have looked everywhere on Chatr for my account number and it is nowhere to be found.

1) Is there a waiting period before you can transfer your number again?

2) Do I need my account number to transfer my phone number?

If it is needed I can phone them.

Thank you in advance!

Re: 2 quick questions ;-)

popping — Fri, 14 Sep 2018 18:55:03 GMT

@MadMardigan

You need your Chatr account number to port your number out. Their online account does not show you your account number. You need to call them to get your Chatr account. You need account number and the phone number to port out a number.

You can port a number any time you want as long as it is an active number.

Re: 2 quick questions ;-)

MadMardigan — Fri, 14 Sep 2018 18:59:17 GMT

Thank you!

Good news indeed!

Re: 2 quick questions ;-)

Shapla001 — Fri, 14 Sep 2018 22:15:14 GMT

You require to call chatr to get the account #. They ask many questions, but dont encourage discussion, just get it

Re: 2 quick questions ;-)

MadMardigan — Fri, 14 Sep 2018 22:18:08 GMT

You mean I need it for my accountant!

😉

Re: 2 quick questions ;-)

ckl — Fri, 14 Sep 2018 23:16:53 GMT

"Their online account does not show you your account number"

Maybe they did this on purpose to figure out whose about the port out and give them retention offers to stop them from leaving? If so, pretty sneaky.