topic USA roaming with data question in Get Support

USA roaming with data question

Hermanson — Wed, 05 Jan 2022 06:46:35 GMT

I plan on taking a trip from Canada to the USA in October, my plan is going to reset while I am visiting for 5 days.

My question is this, if I get the USA roaming with data addone for 10days, will the add-on be gone when my plan resets at the end of it's time or is it going to progress the rest of it's 10 days?

Is there a better way to do what I am looking for, the alternative is I get a Sim card for another provider while I am in the states.

Re: USA roaming with data question

mimmo — Wed, 12 Sep 2018 23:45:35 GMT

The add-on should be valid for 10 days regardless when your plan renews.

Re: USA roaming with data question

Hermanson — Wed, 12 Sep 2018 23:47:02 GMT

That's a relief to hear! Thanks for the info

Re: How to tell when your account plan will reset it's usage

NDesai — Wed, 12 Sep 2018 23:47:05 GMT

@Hermanson No, the US roaming addon will stay on your account. If you have AutoPay enabled or you have enough balance to renew your plan, you will not have any problems.

Re: USA roaming with data question

ShawnC13 — Thu, 13 Sep 2018 00:18:50 GMT

@mimmo wrote:
The add-on should be valid for 10 days regardless when your plan renews.

@Hermanson, I would say as long as the plan renews. You can't let your plan expire and still expect the addon to work.

Re: USA roaming with data question

mimmo — Thu, 13 Sep 2018 01:14:52 GMT

@ShawnC13 . I had assumed a renewal would take place. But yes you are correct if plan doesn't renew then the usa roaming won't work.

Re: USA roaming with data question

Rizwan774 — Sat, 22 Dec 2018 20:41:36 GMT

Hello there. I want to add on for USA roaming, how does it work while I'm in the USA, because last time I did had add on, but it's doesn't work!