topic Re: Question about mobile data in Get Support

Question about mobile data

NewZQ — Wed, 05 Jan 2022 06:46:31 GMT

Hello, I choosed the 20 dollar plan (talk only) but I saw on my mobile 7.2Mb used already. Is it just a mistake ? The mobile data is blocked by default on 20 dollar plan (talk only unlimited) right ? No surprises fee ?

The funny thing is that sms is disabled so why wouldn't the data also be. I don't want to test again because it may consume more.

Re: Question about mobile data

hxj140 — Wed, 12 Sep 2018 23:41:34 GMT

You need to enable data on the phone even if you don't have a data plan to send and receive MMS if you have MMS on your plan.

Do you have an iPhone? If yes, the iPhone uses a bit of data during the activation process.

You should not receive any data-related charges since Public is a prepaid service.

Re: Question about mobile data

NewZQ — Wed, 12 Sep 2018 23:46:56 GMT

It is an android and it used 8MB of data with the 20$ provincial plan (talk only) no text and no data. So the data used is just the data attempted by the phone to use. Thanks.