topic Porting Number in Get Support

Porting Number

soldoutireland — Wed, 05 Jan 2022 06:46:21 GMT

I tried porting my number and now I cannot receive calls. I can only make calls and send/receive text..... When someone calls me it going right to voicemail.

Its been a full day so waiting for the port to go thorugh isnt working.

Re: Porting Number

Shapla001 — Wed, 12 Sep 2018 18:47:45 GMT

Are you porting in or porting out? To / or from which provider?

Re: Porting Number

soldoutireland — Wed, 12 Sep 2018 18:48:26 GMT

porting in from Chatr

Re: Porting Number

will13am — Wed, 12 Sep 2018 19:02:06 GMT

@soldoutireland, the porting should have completed by now. It looks like the port got stuck somewhere and needs to be resubmitted by the moderator team. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code. Refer to the following knowledge base link for additional information on contacting the moderator team. Note that wait times are in the order of 48 hours at the moment. Please be patient and don't submit multiple messages for the problem.