topic Re: Amount Due in Get Support

Amount Due

imateachertoo — Wed, 05 Jan 2022 06:44:12 GMT

I've noticed that the Amount Due at next payment date, on the overview screen has been changed since my last payment (3 months ago, since I'm on the 3 month plan) and it no longer says how much is due on my next payment date. It only says what the current balance of funds is on the account. When I try to go to the plan details tab it says that there is an error and go back to overview screen.

While I know that I am on the grandfathered $90 - 3 month plan and have just activated autopay as my next payment option, which should take care of everything... it would be nice to have the Amount Due at next payment date (argueably one of the more important things on a My Account page) in an easily accesible and visible area...

Just my two cents.... Thanks.

Re: Amount Due

NDesai — Tue, 14 Feb 2017 09:14:11 GMT

Seems like a glitch right now. Check it later...

You can always go to My Rewards to see exact amount due after subtracting rewards and available funds.

EDIT: its normal now.

Re: Amount Due

ShawnC13 — Tue, 14 Feb 2017 14:23:10 GMT

@NDesai do grandfathered plans get rewards? I am not sure of all the plans that were offered for Legacy or Pioneer so not sure if there was a 3 month plan that wouldn't qualify for rewards

Re: Amount Due

Luddite — Tue, 14 Feb 2017 15:20:10 GMT

Two classes:

a) Legacy customers joined before Jan 27/15 inelligible for Rewards but have call centre support

b) Grandfathered joined after Jan 27/15 elligible for Rewards

Re: Amount Due

K_GL — Fri, 18 Aug 2017 14:55:52 GMT

Is amount due mean how much for next 90 day?

Re: Amount Due

srlawren — Fri, 18 Aug 2017 19:26:52 GMT

@K_GL yes