topic 0 usage of data in Get Support

0 usage of data

Ra2 — Wed, 05 Jan 2022 06:43:48 GMT

Why my phone is not using public mobile data? My phone is using free wifi but not data plan. Why?

KMG — Sun, 09 Sep 2018 17:17:33 GMT

What type of phone are you using? Have you configured your APN settings?

Ra2 — Sun, 09 Sep 2018 17:19:56 GMT

Thanks! I am using Risio. I know nothing about APN settings. Can you walk me through the process?

Anonymous — Sun, 09 Sep 2018 17:24:32 GMT

@Ra2 wrote:
Why my phone is not using public mobile data? My phone is using free wifi but not data plan. Why?

And do you have a data plan and is your data setting on?

Y'know the obvious questions like..."is it plugged in?" 🙂

There's a search bar above here too. Type in - apn settings - and you'll find all kinds of useful information.

Ra2 — Sun, 09 Sep 2018 17:35:11 GMT

Thanks, KMG! I found how to fix APN from google. Thanks to your suggestion. 👍