topic No Payment Made On Feb 3 Due Date But Deactivation Date is March 6? in Get Support

No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

luckee7 — Wed, 05 Jan 2022 06:41:51 GMT

However in a outlined red box says my account will be deactivated in 90 days? So I need verification on the actual deactivation date. My last payment was made in January.

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

FFL — Mon, 06 Feb 2017 04:46:01 GMT

I would think that the 90 days start on Feb 3 since PM is prepaid. When you paid in January, you paid for the month of January

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

will13am — Mon, 06 Feb 2017 05:10:32 GMT

I believe dormant accounts deactive on the 90th day of dormancy.

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

dohadotahmed — Mon, 06 Feb 2017 06:09:08 GMT

@luckee7
Your plan is suspended after February 3 because you didn't make the payment on due date.
It will remain suspended for 90 days and if you don't make the payment on 89th day, your account will be deleted and you will loose your plan and number on day 90.

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

luckee7 — Mon, 06 Feb 2017 13:50:30 GMT

Yes I know about the 90 days howver on my account it states deactivation date is March 6.

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

CaNuCk07 — Mon, 06 Feb 2017 13:53:46 GMT

@luckee7 Your are correct that does not seem proper based on the dates, at least to me. But unforutnately noone here will be able to tell for sure unless its a moderator.

Best solution is to send a private message to a moderator with all your details and they cajn assist.

@Shazia_K

Re: No Payment Made On Feb 3 Due Date But Deactivation Date is March 6?

crazycolby — Mon, 06 Feb 2017 16:46:24 GMT

I would like to know the anwser as well,