topic Re: Payment voucher in Get Support

Payment voucher

ech_786 — Wed, 05 Jan 2022 06:39:33 GMT

Hi all:

I have just bought two payment vouchers from Shoppers and now I need to put online to add more funds as my account is due tomorrow.

But I am keep getting error and telling me that my voucher is not valid.

My question is where would be voucher # written, on the card it self or on the reciept.

I am entering from the voucher card.

Please advise.

Thanks you all.

Re: Payment voucher

Anonymous — Tue, 04 Sep 2018 22:02:37 GMT

@ech_786 wrote:
Hi all:

I have just bought two payment vouchers from Shoppers and now I need to put online to add more funds as my account is due tomorrow.
But I am keep getting error and telling me that my voucher is not valid.

My question is where would be voucher # written, on the card it self or on the reciept.
I am entering from the voucher card.

Please advise.
Thanks you all.

The receipt. A long series of numbers.

The voucher card is just the UPC.

You can also opt to enter it in using 611.

There's a slight possibility that the voucher needs a delay before using it. Hopefully you'll get it in in time.

Re: Payment voucher

mimmo — Tue, 04 Sep 2018 22:20:52 GMT

It should be a 12 digit number in the center of the receipt.

Re: Payment voucher

ech_786 — Wed, 12 Sep 2018 12:11:03 GMT

Thank you, got it.

Cheers!

Re: Payment voucher

havswiss — Sun, 21 Jul 2019 01:20:50 GMT

i tried two vouchers both from 2 different shoppers drugmart and neither of them work tried by phone then the computer neither worked what to do

Re: Payment voucher

wetcoaster — Sun, 21 Jul 2019 01:33:09 GMT

@havswiss wrote:
i tried two vouchers both from 2 different shoppers drugmart and neither of them work tried by phone then the computer neither worked what to do

Assuming that you actually put in the 12 digit voucher PIN and not the receipt number: Try again tomorrow in incognito mode with cleared browser?

There have been reports that some vouchers are not activated immediately, but in batches (similar to do an end of day on a credit card terminal).

Re: Payment voucher

RossN — Sun, 21 Jul 2019 01:36:06 GMT

@havswiss if it doesn't work tomorrow contact a moderator here https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Payment voucher

GinYVR — Sun, 21 Jul 2019 01:56:19 GMT

@havswissto add to what @RossN had said.. it would also be more convenient just send the moderators a picture of your receipts and get them to enter them manually.. do note it might take a while for moderators to get back to you up to 48+hours.

Re: Payment voucher

havswiss — Mon, 22 Jul 2019 19:38:34 GMT

it has been 48 hours and still not response