topic Re: Friend Renewal not applied for 90 day payment cycle in Get Support

Friend Renewal not applied for 90 day payment cycle

TriusMarie44 — Wed, 05 Jan 2022 06:39:32 GMT

Hi,

I just reviewed my payments from the last 18 months and noticed that my refer a friend reward has not been applied at all. I have a 90 day payment cycle.

What do I do ?

Re: Friend Renewal not applied for 90 day payment cycle

SD08 — Sun, 29 Jan 2017 04:56:12 GMT

If you're sure that your friend has not left Public Mobile, then you should contact a moderator by private message and give them your account phone number, and the phone number of the friend you referred. They can fix it up for you going forward, but I'm not sure they would be able to give you 18 months of past rewards retroactively though. On a 90-day cycle, the referral reward should be $6 per cycle.

How to contact moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-p/76452

Re: Friend Renewal not applied for 90 day payment cycle

Luddite — Sun, 29 Jan 2017 20:05:12 GMT

To double check which referrals are active click My Rewards in your self serve account, then click the arrow beside "Total Rewards earned" to see the list.