https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272312#M123978 <P>Thanks!</P> Mon, 03 Sep 2018 19:53:49 GMT Pthomas16 2018-09-03T19:53:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272194#M123976 <P>Hi,&nbsp;</P><P>i have been locked out of my account - it’s as if my password was changed... how can I get a reset password as the link is not working, thanks&nbsp;</P> Wed, 05 Jan 2022 06:38:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272194#M123976 Pthomas16 2022-01-05T06:38:38Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272206#M123977 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/57890">@Pthomas16</a>, the password reset function is broken at the moment.&nbsp; Please contact the moderator team for assistance.&nbsp;&nbsp;<SPAN>The moderator team can be reached via private message using this </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">link</A><SPAN>.&nbsp; Please include in the private message account number and PIN code. Refer to the following knowledge base </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">link</A><SPAN> for additional information on contacting the moderator team.</SPAN></P> Mon, 03 Sep 2018 12:53:06 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272206#M123977 will13am 2018-09-03T12:53:06Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272312#M123978 <P>Thanks!</P> Mon, 03 Sep 2018 19:53:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Locked-out-of-account/m-p/272312#M123978 Pthomas16 2018-09-03T19:53:49Z