topic very bad 1st impression in Get Support

very bad 1st impression

sarahdi — Wed, 05 Jan 2022 06:37:27 GMT

im so mad right now i pay you for service and it is 4 days and i still cant get calls coming in i want my money back i will not tell ppl to use you i will tell them to stay far away grr fix this now i shouldnt have to get a **bleep**ing run around to get this fixed

Re: very bad 1st impression

drmartin — Sat, 01 Sep 2018 11:20:49 GMT

@sarahdi wrote:
im so mad right now i pay you for service and it is 4 days and i still cant get calls coming in i want my money back i will not tell ppl to use you i will tell them to stay far away grr fix this now i shouldnt have to get a **bleep**ing run around to get this fixed

As soon as it works though, if you use autopay, it will just work afterwards. Porting can always be a nuisance, no matter which carrier you switch to. Just be patient, you'll be happy soon enough. 🙂

Re: very bad 1st impression

mimmo — Sat, 01 Sep 2018 11:38:45 GMT

@sarahdi I am assuming you are porting. Most ports fail because of user error in the porting process. Have you messaged the mods with the correct account number and name on account?

They are the only ones who can fix port issues.

Your old sim should work until the port is completed.

To get help:

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Please contact the Community Moderator Team to get gelp with you account.
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Re: very bad 1st impression

sarahdi — Sat, 01 Sep 2018 13:54:47 GMT

i can text and recieve text and make out going calls but cant recieve calls with the number that i ported

Re: very bad 1st impression

will13am — Sat, 01 Sep 2018 13:57:00 GMT

@sarahdi wrote:
i can text and recieve text and make out going calls but cant recieve calls with the number that i ported

This is a porting related problem that needs moderator team support. Please contact them via private message as already suggested.

Re: very bad 1st impression

Effort — Sat, 01 Sep 2018 15:01:45 GMT

@sarahdi wrote:
i can text and recieve text and make out going calls but cant recieve calls with the number that i ported

Does your old sim still work or was that unprovisioned?