topic Re: Error in porting number in Get Support

Error in porting number

Skarb — Wed, 05 Jan 2022 06:36:36 GMT

I've been trying to port my Bell number to public mobile. The self serve worked the other day when I was on my phone, but now after I enter my number to check its eligibility, another screen loads saying generic error.

Is anyone else havng issues or encountering this?

Re: Error in porting number

popping — Fri, 31 Aug 2018 10:55:28 GMT

@Skarb

PM website sometime generates that error. Restart your browser and try it again.

Re: Error in porting number

will13am — Fri, 31 Aug 2018 11:13:23 GMT

@Skarb, try also clearing the browser cache, incognito mode or switching browser. These are some of the strategies used to overcome these wonky responses from the self sents portal.

Re: Error in porting number

Skarb — Fri, 31 Aug 2018 12:21:32 GMT

Thanks for the reply and tips!