https://productioncommunity.publicmobile.ca/t5/Get-Support/I-m-not-getting-the-email-to-reset-my-password-and-i-cant-log-in/m-p/270990#M122924 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/57394">@Tolerantwife</a>, the password reset function is broken.&nbsp; You will need to get moderator team assistance to reset your password.&nbsp;&nbsp;<SPAN>The moderator team can be reached via private message using this </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">link</A><SPAN>.&nbsp; Please include in the private message account number and PIN code. Refer to the following knowledge base </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">link</A><SPAN> for additional information on contacting the moderator team.</SPAN></P> Thu, 30 Aug 2018 22:50:04 GMT will13am 2018-08-30T22:50:04Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-m-not-getting-the-email-to-reset-my-password-and-i-cant-log-in/m-p/270988#M122923 <P>Ive tried multiple passwords and am now locked out of my account. &nbsp;Ive tried the reset password several times and have yet to receive an email. &nbsp;</P> Wed, 05 Jan 2022 06:36:07 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-m-not-getting-the-email-to-reset-my-password-and-i-cant-log-in/m-p/270988#M122923 Tolerantwife 2022-01-05T06:36:07Z https://productioncommunity.publicmobile.ca/t5/Get-Support/I-m-not-getting-the-email-to-reset-my-password-and-i-cant-log-in/m-p/270990#M122924 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/57394">@Tolerantwife</a>, the password reset function is broken.&nbsp; You will need to get moderator team assistance to reset your password.&nbsp;&nbsp;<SPAN>The moderator team can be reached via private message using this </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">link</A><SPAN>.&nbsp; Please include in the private message account number and PIN code. Refer to the following knowledge base </SPAN><A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452" target="_blank">link</A><SPAN> for additional information on contacting the moderator team.</SPAN></P> Thu, 30 Aug 2018 22:50:04 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/I-m-not-getting-the-email-to-reset-my-password-and-i-cant-log-in/m-p/270990#M122924 will13am 2018-08-30T22:50:04Z