topic Re: First time activating Sim Card - ERROR after processed occured in Get Support

First time activating Sim Card - ERROR after processed occured

saludez13 — Wed, 05 Jan 2022 06:35:17 GMT

Hi, this is the first time i tried activating my sim for my sister. After upon entering all the info (name, address, referall of the person, and secruity question i got an error and the webpage timed out.) I tried again but it is currently reserved, and when putting on a new sim card it says that my SIM has no service.

Problem: Error processing activating sim card for the first time. (Did not choose a plan or processed a payment yet

Re: First time activating Sim Card - ERROR after processed occured

KMG — Wed, 29 Aug 2018 21:09:41 GMT

I would try again with a different browser, and also using incognito mode.

If these do not work, you should contact the Moderator Team and include the SIM number so that they can look into it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: First time activating Sim Card - ERROR after processed occured

saludez13 — Wed, 29 Aug 2018 21:25:01 GMT

Going into incognito mode worked

Re: First time activating Sim Card - ERROR after processed occured

cza — Thu, 30 Aug 2018 00:42:04 GMT

Dont worry, Try after 1 hour. Everything will be alright.

Good luck