topic Re: Need help asap in Get Support

Need help asap

Aimee — Wed, 05 Jan 2022 06:34:01 GMT

Hi Caroline, I am not able to send txt msges and I am not receiving any phone calls or missed calls for about a month now ever since I have used all of my data

Re: Need help asap

ShawnC13 — Fri, 13 Jan 2017 15:51:00 GMT

@Aimee here is a good thread on how to correctly contact a moderator http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-you-need-to-know-about-our-Community-Moderators/ta-p/76452

I will tag one for you right now and hopefully they will be able to get to you soon. @Shazia_K are you around this morning and able to help out this member?

Re: Need help asap

Shazia_K — Fri, 13 Jan 2017 17:20:50 GMT

Hello @Aimee,

I am sincerely sorry to hear about this,

Can you please send me a private message with your Public Mobile phone number so that I can quickly help you get started before the weekend quicks in 😉 otherwise we also have support over the entire weekend- no worries!

Thank you @ShawnC13,

Shazia