topic Re: Voicemail number shows up as Subway! in Get Support

Voicemail number shows up as Subway!

kkum — Wed, 05 Jan 2022 06:33:27 GMT

Not really a big problem but I thought I'd make a post about it

Whenever I call my voicemail (613-581-4001 since I'm in Ottawa) it shows up as "Subway" on my phone. I'm on a Galaxy S7 Edge and I'm guessing that number is somehow registered to Subway in Samsung's database? I know this isn't really PM's fault but just curious if anyone else is experiencing this.

It's kinda funny cause my workplace (Carleton U) shows up as Tim Hortons.

Re: Voicemail number shows up as Subway!

dohadotahmed — Thu, 12 Jan 2017 19:25:14 GMT

Yes it's really funny and hard to explain because for sure it's not on your phone contacts database.
If it is saved in your phone then how can it show two different shop subway and Tim horton?
Lol,

Re: Voicemail number shows up as Subway!

Globalize — Thu, 12 Jan 2017 20:34:43 GMT

That's pretty funny, it must be the auto-recogniation software doing the work from Samsung

On a more serious note, did you try saving your Voicemail number as Voicemail into your contacts? That might override the defaults.

Re: Voicemail number shows up as Subway!

zhadj030 — Fri, 13 Jan 2017 00:46:58 GMT

Its funny same thing in my galaxy s5 the voicemail showed as the Algerian embassy's number. Most likely a glitch in the phone app. Deleting phone cache and an uninstall of the apps updates and delete data did the trick.
Make sure to export your contact list before doing anything

Re: Voicemail number shows up as Subway!

srlawren — Thu, 12 Jan 2017 21:55:55 GMT

@kkum are you using any 3rd party tools like TrueCaller for example? I didn't know Samsung had a service like that out of the box. I'm glad my OnePlus 3 doesn't have that, I'd rather add one myself if desired (it isn't).

Re: Voicemail number shows up as Subway!

kkum — Sun, 15 Jan 2017 01:29:24 GMT

@srlawrenYea, I didn't think Samsung had one either but I don't remember installing any 3rd party apps for this. After some searching turns out Samsung does in fact have a caller id service/database built in. There's a "Identify unsaved numbers" option in the phone settings which does just that.