https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-change-plan-Please-help/m-p/129244#M121403 <P>Hi there, I want to change current plan to the 10 day pass of unlimited Canada and US Talk and unlimited international text. I created the plan online and made sure I have enough funds to cover the plan I want but it does not give me the "change plan now" option to reactivate my service. Also my current balance shows $0.00 online but I have already paid $26 plus taxes and when I dial check my balance using my phone it tells me that I have a balance of $26. why is my balance showing 0.00 online when I have already made a payment? I urgently need to have my phone running as soon as possible. Please Help!</P> Wed, 05 Jan 2022 06:31:30 GMT mike123 2022-01-05T06:31:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-change-plan-Please-help/m-p/129244#M121403 <P>Hi there, I want to change current plan to the 10 day pass of unlimited Canada and US Talk and unlimited international text. I created the plan online and made sure I have enough funds to cover the plan I want but it does not give me the "change plan now" option to reactivate my service. Also my current balance shows $0.00 online but I have already paid $26 plus taxes and when I dial check my balance using my phone it tells me that I have a balance of $26. why is my balance showing 0.00 online when I have already made a payment? I urgently need to have my phone running as soon as possible. Please Help!</P> Wed, 05 Jan 2022 06:31:30 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-change-plan-Please-help/m-p/129244#M121403 mike123 2022-01-05T06:31:30Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-change-plan-Please-help/m-p/129255#M121404 <P>Sorry to hear you cannot change your plan.&nbsp;</P><P>&nbsp;</P><P>Hopefully,&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/14027">@Saray_O</a>&nbsp;is around to help.&nbsp;</P> Sun, 08 Jan 2017 19:17:11 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Cannot-change-plan-Please-help/m-p/129255#M121404 NDesai 2017-01-08T19:17:11Z