topic Creating New Account Error in Get Support

Creating New Account Error

pspyker — Wed, 05 Jan 2022 06:30:46 GMT

Trying to create my account recieved this error

- Sorry, your account activation request has failed. Please visit our online community at href=" https://publicmobile.ca/community" Target="_blank">publicmobile.ca/community for assistance.

Cannot login to my account, Yet recieved email from PM that says it was and to confirm email address which was done, when requesting to change password says email is not registered?

New phone number did activate to SIM but cell/data/text does not work. Private messaged @Shazia_K and @Mary_M

Re: Creating New Account Error

Pier — Fri, 06 Jan 2017 18:00:19 GMT

@pspyker

Welcome to the community as well as to PM. You'll get help from one of the moderators you tagged above asap. Be patient..

Yours,

Re: Creating New Account Error

Shazia_K — Fri, 06 Jan 2017 18:26:00 GMT

Hello @pspyker,

I'm sorry to hear about this,

Please avoid making several posts as it could confuse our members & us. I am currently working on activating your account, can you allow a few more minutes? I will reply to your private message as soon as I have everything ready! 🙂

Thanks,

Shazia